1. You get more than just marketing experience
What if you could have predictable, effective marketing systems that generated and nurtured sales leads? By outsourcing some of your marketing, you get marketing talent, leading-edge strategies, shared experiences, and access to advanced marketing technology. You can seamlessly synchronize the end-to-end customer experience, and touch each stage of the buying cycle with agile, timely, and relevant marketing campaigns.
The marketing skills gap is very real. 75% of marketers say their lack of skills is impacting revenue in some way, and 74% say it’s contributing to misalignment between the marketing and sales teams, according to Oracle.
Clearly, the game is changing and marketers need to master the new rules. An agency helps you bridge this gap, and provides a team of diverse people that have the education and the experience.
And, one marketing person can’t do it all. (Nor should they.) And if they do, can you afford them? With an agency, you get access to versatile professionals with proven backgrounds in business strategy, marketing, content marketing, communications, business strategy, graphic design, web design, internet marketing, and SEO. Because of these vast skill sets, they add great value when they contribute where needed.
2. You want to be nimble and manage costs
Fixed cost are huge. People, systems, and facilities account for the largest part of the internal marketing budget. And the cost of a bad hire can easily cost a company over $200,000.
By comparison, marketing consulting agency resources don’t need a full-time salary, benefits, and other overhead. When you hire a good agency, that team should provide a wide-range of strategic, tactical, and technology skills.
By outsourcing some or all of your marketing activities you not only save your money in salaries and overhead, but you can also save you money in direct purchases on marketing programs (e.g., media buys, advertising, marketing technologies, etc.). A good outsourcing partner can save a company 10 – 30% in their overall marketing spending. Just one direct hire cost a company about $120,000 (salary and overhead). A marketing outsourcing team typically cost less than that and one top of that you gain access to a full cross-functional team.
3. You get access to the latest technology
Marketing departments are often technology-deprived, or they have a mixed assortment of incompatible marketing technologies. While companies have access to over 4,000 marketing technologies available to them, how do they know which ones to pick? And it’s often the case that marketing organizations are at the bottom of the IT department’s priority list, so there might be a lack of support and guidance. A marketing consulting agency that can provide you guidance as well as implementation service and support is extremely valuable. An agency can give you access to premium-level services, software, and analytical data reports.
Also, consider that advanced marketing automation tools do not provide marketing services. They require a professional who can interpret marketing data and make smart decisions in order to achieve results.
4. Your existing staff becomes more efficient
Some companies try to get around hiring in-house marketers, social media personnel, content writers, and SEO experts by just having existing employees pick up the slack. Dumping the marketing burden onto existing employees (who may or may not be skilled in the area) increases the likelihood of burnout and reduces productivity in the long run.
It also causes your marketing efforts will lack consistency and effectiveness even if they have all the necessary training.
If you outsource your marketing needs, you maintain momentum with critical projects – they’ll never fall to the wayside, drop down the priority list, or become forgotten. And when employees leave the company, they will most likely take the project assets with them (in the form of tribal knowledge). When you outsource your marketing activities, you have one centralized team as your partner.
5. You don’t need to train agencies
It’s the marketing leader’s job to produce results, including drive quality sales leads, increase website traffic, build followers and subscribers, yet they often lack the skills, technologies, and strategies to pull it off.
Forrester Research stated in its report, “B2B CMOs Must Evolve or Move On,” that 96% of marketing leaders believe the breadth of skills required to succeed in marketing has increased, and 44% say they can’t find the right combination of people and skills in the job market.
Marketing consulting agencies, provide a unique, holistic approach that allows clients to launch multidisciplinary campaigns with one “highly qualified contact.” Your dedicated resource is accountable for strategy through deployment. You don’t have to train your existing staff members because your agency has the depth and breadth of skills needed.
6. You can easily scale your marketing efforts
When the economy tightens, companies tend to cut costs. Marketing is often the first to go because they are seen as a “discretionary” expense. And when times are good, marketing often gets more funding. It goes against the objectives of the CEO responsibilities, and that is to maximize stakeholder value.
But reducing and expanding the marketing budget is expensive. In the short-term, reducing or canceling marketing activities incurs cost. In the long-term, costs associated with attrition, staffing and erosion of knowledge base are more expensive.
Under a traditional in-house operation, the only way you can increase the output of your marketing team is to hire more employees
7. Stay current on the latest marketing trends, without a learning curve
Digital marketing agencies must constantly be up to speed and follow the latest developments across digital marketing trends on a regular basis. It is part of their job description.
What in-house marketer has time to read up on all the latest social media, SEO, technology, content marketing, and branding news? Usually, they are so buried in day-to-day tasks, there is no room to continuously grow, change, and evolve. The majority of reputable digital marketing agencies take education very seriously. According to the report from Capgemini, only 4% of companies align their training efforts with their digital strategy.
8. You benefit from an outside perspective
It’s easy for in-house Marketers to lose sight of the big picture. They tend to be immersed in the day-to-day activities and the struggle of wearing too many hats. They can’t see the forest for the trees.
Sometimes you can get too close to your business and not see your marketing strategies, programs, or materials from your audience’s perspective. Even though you may know your business inside and out by living and breathing it each day, your perspective is still one-sided. To market successfully to your current audience – and capture new markets – you need to step out of your shoes and into your target markets’ or customers’. Having a group on the “outside” supporting your needs helps to give you the customer’s perspective, not just your company’s.
Whether it’s planning, writing or designing, the right outsourced team will have experience with a variety of different marketing and communication strategies, techniques, and tools. You can rely on their lessons over the years to find the correct solution for your business challenge.
The Bottom Line
Companies of all sizes use outsourcing to help build their business and stay nimble. By outsourcing some or all of your marketing, you have flexibility and access to trained professionals and advanced marketing technology.